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I cannot add a MemoCard

Make sure the card limit in your private course hasn’t been exceeded. It is 1,000 cards for regular users and 10,000 cards for Premium users. Once the limit is reached, adding another card will not be possible.

Errors and issues

How to change your password? How to recover it if you don’t remember it?

I don't want to receive the newsletter. How can I withdraw my marketing consent?

How do I launch the SuperMemo UX program? Is it supported?

Where can I find invoices for purchases made with Apple Pay/Google Pay?

What to do if recordings and/or texts in courses differ across platforms?

I have a SuperMemo course on a CD with the SuperMemo UX program that I can't install. What can I do in this situation?

I did not receive an invoice for the purchase on SuperMemo.com

Cannot click evaluation during learning

The answer key in the handbook does not match the exercises

Cannot activate code on iOS

I cannot add a MemoCard

Problems with speech recognition feature

Is there technical support for users?

How to report an error or suggestion to the SuperMemo team?